Does Not Print At All

Does Not Print At All

Some customers always feedback to us that they cannot print anything.

Is it that the printhead problem?

Should we need replace a new printhead?

Do not give a conclution right now, just calm down and detect your printers as following steps one by one. 

The following 10 steps help you to complet the detection.

1 Ink Cartridge is almost empty.Confirm remaining ink. /Replace the Ink Cartridge.
Users Manual
When the ink cartridge is approaching to its empty, the negative pressure of the ink increases and ink is not fired properly due to lack in ink supply. When the [INK CONTROL] in the menu is set to [LATER] the machine doesn't stop the job when the ink cartridge becomes almost empty.
2 Foreign substances Manual Cleaning Users Manual When foreign substances are stuck on the surface of the head, ink is not fired properly.
3 Wiper wears out Wiper Replacement
It cannot remove the foreign substances stuck on the surface of the head.
4 Air bubbles in Ink line Powerful Cleaning Users Manual If there are air bubbles in the link line, ink is sometimes not fired. Air bubbles tend to go into the ink line by installing and uninstalling the ink cartridge so many times. All the air bubbles inside the lines can be removed by the powerful cleaning.
5 Pump Tube is clogged Pump Replacement .Cleaning is not performed properly because ink is not sucked efficiently.
6 Ink Damper is clogged or broken Ink Damper.Replacement Ink is not supplied to the head properly.
7 Broken Ink Tube Ink Tube Replacement .Ink is not supplied to the head properly.
8 Bad contact with Flexible Cable or Cut line in Flexible Cable
Re-fix / Replace Flexible Cable.When there is a bad contact with the Flexible cable connected to the head, or there is a cut line in the Flexible cable, the headdoesn't work properly.
9Broken Head or Life of Head
When the head is mechanically or electrically broken, the head doesn't work properly.
10 Broken Mainboard . Mainboard Replacement. If the signal sent to the Head is not normal, the Head doesn't work properly.

If you have any more questions beyond the above lists, welcome to contact us.